Every piece of your data at pgrs is strictly protected. What we collect, why we collect it, and how we store it — it's all explained here in plain language.
How pgrs protects your data — six core principles
All data on pgrs is protected with 256-bit SSL encryption, meaning your password, payment details, and personal information cannot be intercepted by anyone.
Pgrs does not sell your personal information to advertisers or any third parties. Information is not shared unless required by law.
Pgrs only collects information that is necessary for providing services and maintaining legal compliance — nothing excessive or irrelevant.
You have the right to view, correct, and request the deletion of any information held in your pgrs account.
Pgrs uses cookies to improve its services, but you can disable non-essential cookies at any time without any issues.
Pgrs has written this privacy policy in plain, straightforward language — avoiding complex legal jargon — so you can genuinely understand what happens to your information.
This privacy policy applies to you whenever you use the pgrs website or services. We understand that sharing personal information on an online platform is a concern for many users. That's why pgrs has built this policy around transparency from the very start.
This privacy policy applies to the pgrs.app website and associated mobile services. It explains what information is collected, how it is stored and used, and what rights you have over your data.
Important: By using pgrs services, you are considered to have agreed to this Privacy Policy.
Pgrs collects only the information it needs. This generally falls into three categories:
| Data Type | Collected | Mandatory | Purpose |
|---|---|---|---|
| Name & email | ✔ Yes | ✔ Yes | Registration & Communication |
| Mobile Number | ✔ Yes | ✔ Yes | OTP Verification & Security |
| Payment Information | ✔ Yes | ✔ Yes | Transaction processing |
| NID / Passport | ✔ Yes | When KYC Is Required | Identity Verification |
| Browsing Data | ✔ Yes | ✘ No | Service improvement |
| Location Data | ✘ No | ✘ No | — |
Pgrs uses several methods to collect data, all of which are fully transparent:
Pgrs will never call you or send email links asking for your password or OTP. Anyone doing so is running a scam — report it to pgrs support immediately.
Pgrs uses the information it collects for the following purposes:
Our Commitment: pgrs never sells your information to advertising companies or shares it for third-party marketing.
Pgrs shares data with third parties only in strictly defined circumstances. See the details below:
Beyond the above, pgrs does not share your information with any other party. All third-party agreements include data protection obligations.
Pgrs uses cookies to enhance your browsing experience. Cookies are small files stored in your browser. pgrs uses three types of cookies:
You can accept or decline optional cookies using the cookie banner at the bottom of the page. Cookies can also be managed directly through your browser settings.
Pgrs retains your information for as long as necessary to provide services or as required by law. The general policy is as follows:
Pgrs servers are housed in secure data centers and undergo regular security audits and updates.
As a pgrs member, you have the following rights regarding your data:
You can request to view any personal data pgrs holds about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of data held beyond legal obligations.
You may object to your data being used for marketing purposes.
You can request a copy of your data or ask for it to be transferred elsewhere.
You may request that the processing of your information be restricted under certain circumstances.
To exercise any of your rights, email support@pgrs.app. pgrs will respond within 30 business days.
Pgrs is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age is verified at registration and confirmed through identity documents during the KYC process.
If a minor is found to have registered using false information, pgrs will immediately close the account and delete all associated data.
For Parents: If you believe your minor child is using pgrs, please contact us immediately at support@pgrs.app. We will take swift action.
Pgrs updates this Privacy Policy as needed. For significant changes:
If you do not agree to the updated policy, you may close your account. However, continued use of the service will be considered acceptance of the new policy.
For any privacy-related questions, complaints, or requests to exercise your rights, please contact the pgrs Data Protection team:
Pgrs typically responds to privacy-related requests within 7 business days. Complex cases may take up to 30 days.
Clear answers on two important points
Alongside protecting your data, pgrs places equal importance on responsible gaming. To learn more, Responsible Gaming and Terms & Conditions Read on. 18+ only.